Premium Airport Transfer Services

Yes, absolutely, we understand that travel plans can change at short notice, and we’ve made our cancellation and amendment process as straightforward as possible for UK passengers. You can cancel or modify your booking up to 24 hours before your scheduled collection time and receive a full refund with no questions asked. Whether your meeting has been moved, your flight has changed, or your plans have simply shifted, just log into your booking or contact our support team, and we’ll take care of it immediately.

If you need to cancel with less than 24 hours’ notice, a small cancellation fee may apply. This helps cover the costs your driver has already incurred for your journey. However, we always encourage passengers to get in touch as early as possible, even if you’re cutting it close, as we’ll always do our best to find a fair solution. Our team is friendly, understanding, and committed to making the process as painless as possible, regardless of the circumstances.

We securely accept all major UK credit and debit cards, including Visa, Mastercard, and American Express, making it straightforward for passengers across Britain to pay for their airport transfer with confidence. All transactions are processed at the time of booking through our fully encrypted, industry-standard payment gateway, which uses the same level of security as leading UK banks and e-commerce platforms. You’ll see a payment confirmation on screen immediately, and a receipt will be sent to your registered email address.

Your card details are never stored on our systems after your transaction is complete, giving you complete peace of mind when booking. We do not accept cash payments, which helps keep every journey fully traceable, professionally managed, and protected for both passengers and drivers alike. If you experience any issues during the payment process or have a query about a charge on your statement, our customer support team is on hand around the clock to help resolve it quickly.

Luggage capacity varies depending on which vehicle you select at the time of booking, so it’s always worth thinking ahead, particularly if you’re travelling with large suitcases, pushchairs, or sports equipment. Our executive saloons, such as the BMW 5 Series, comfortably accommodate up to two large suitcases alongside standard hand luggage, making them ideal for solo business travellers or couples. Premium SUVs and larger saloons can carry up to four large bags, while our Mercedes Vito minibus handles up to six, and our 16-seater EQV300 can manage up to ten large pieces of luggage with ease.

If you’re travelling with oversized items such as golf bags, ski equipment, bicycles, or a significant amount of luggage from a long-haul trip, please let our team know at the time of booking so we can arrange the most suitable vehicle for your needs. It’s far better to sort this in advance than to discover on the day that everything won’t fit. Our team is experienced in handling all manner of UK traveller requirements and will always recommend the most practical and cost-effective vehicle option for your specific journey.

Yes, infant seats, child seats, and booster seats are all provided completely free of charge on every UK airport transfer with Airportrips. We know that travelling with young children requires extra care and preparation, and we want to make the process as smooth as possible for families heading to or from any UK airport. Simply specify the ages and number of children in your group when completing your online booking, and we’ll ensure the appropriate safety seats are fitted and ready in your vehicle before collection.

All child seats used by Airportrips meet current UK road safety regulations and are regularly inspected to ensure they’re in full working order. Our drivers are experienced in assisting families and are happy to help secure children into their seats at the start of the journey. Whether you’re a family of four catching an early morning flight from Birmingham Airport or returning home to Manchester after a fortnight in the sun, you can trust that your little ones will travel safely and comfortably every step of the way.